Tawtheeq, developed by Ajras Technologies, is a digital platform designed to document and hand over properties between owners and tenants in a secure and simple way. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the data protection regulations applicable in the Kingdom of Saudi Arabia.

1. Information We Collect

We may collect and process the following data:

• Personal Information: Full name, mobile number, and email address.
• Property Information: Address, coordinates, inspection details, notes, photos, videos, and voice notes.
• Device and Usage Data: Device type, operating system, app version, and error logs.
• Location Data: Used only to verify the property's location when necessary.

2. How We Use Your Information

We use your data to:

• Carry out property documentation and handover processes.
• Verify the property's location and the accuracy of submitted information.
• Send notifications and updates related to your requests.
• Improve app performance, fix technical issues, and enhance user experience.

3. Data Storage and Security

All data is securely stored on Google Cloud Platform (GCP), which adheres to leading local and international security and privacy standards, including ISO 27001, SOC 2, and the Saudi Personal Data Protection Law (PDPL).

• Data is encrypted during transfer and storage, and access is limited to authorized personnel only.
• Ajras Technologies applies strict procedures to prevent any unauthorized access, use, or disclosure of data.

4. Data Sharing

Certain limited data may be shared only when necessary with:

• The owner and tenant involved in the same property handover request.

All sharing is conducted in accordance with the data protection laws and regulations of the Kingdom of Saudi Arabia.

5. User Rights

You have the right to:

• Request access to your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your account and all related personal data.

For inquiries or to make a request, please contact us at: [email protected]

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by law. After that, the data will be securely deleted or anonymized.

7. Policy Updates

We may update this Privacy Policy from time to time. You will be notified of any significant changes through the app or via email. The "Last Updated" date at the top of this page reflects the most recent version of this policy.

8. Contact Us

For any inquiries about this Privacy Policy or how we handle your information, please contact: